Market

    EdgeIQ

    EdgeIQ is the AI-powered Customer Data Platform built for enterprises who need to know exactly who their customers are, and execute targeting without delay. It unifies your data into a single CDP, tracks every event that matters and turns raw behaviour into personalised targeting and omnichannel execution.

    About

    Unify Your Data. Segment With Intelligence. Target Without Delay.

    EdgeIQ connects your entire customer data ecosystem into one CDP, then lets Atlas do the thinking, building audience segments, mapping journeys and recommending personalised, on-brand actions across every channel your customers touch.

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    EdgeIQ customer data platform dashboard with audience segmentation and journey mapping
    Why EdgeIQ

    Your Digital Command Center

    EdgeIQ transforms fragmented customer activity into actionable audience moments. Track changing intent, shape dynamic segments, map behavioural journeys, and launch personalised responses without losing context.

    CDP

    Add any URL and start tracking instantly. EdgeIQ brings your website, web tracking and CRM data into one Customer Data Platform, the single source of truth that powers every segment, journey, and campaign.

    Audience Segmentation

    Atlas builds and scores live audience segments automatically like Abandoned Cart, High Intent, Discount Seekers, each with real-time user counts, conversion rates and confidence scores.

    Event Tracking

    Track the behaviours that matter, from Add to Cart to Checkout Started. Just describe what you want to monitor in plain English and Atlas builds the event library and unlocks the segments it reveals.

    Personalised Targeting

    Every segment comes with AI-recommended next-best-actions Personalised Email, On-site Popup, SMS Nudge, tailored to that audience's intent and ready to activate in one click.

    EdgeIQ is where data becomes action. It doesn't just unify and segment your customers, it builds their journeys, generates the content to reach them and orchestrates the channel to deliver it, all from one platform.

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    EdgeIQ digital command centre with live signals, segment recommendations, and connected data sources
    How It Works

    How EdgeIQ Works

    A simple, powerful flow that transforms scattered data into confident decision making.

    1

    Connect Your Ecosystem

    Add your URLs and data sources website tracking, CRM, customer imports, into one secure CDP. This becomes the foundation Atlas uses to understand your customers.

    Connect website tracking, CRM, and customer data sources in EdgeIQ
    2

    Atlas AI Agent Segments Your Audience

    Atlas, your AI segmentation agent, continuously analyses behaviour and event data to build live audience segments and score them by intent, confidence and momentum.

    Atlas AI agent building and scoring live audience segments in EdgeIQ
    3

    Build the Journey

    Use the Journey Builder to map how each segment should be engaged and let Atlas design the logic, triggers and target for you.

    Build customer journey maps from segment to activation in EdgeIQ
    4

    Orchestrate & Generate Content

    Launch targeted, AI-generated content across channels through omnichannel orchestration email, onsite popup, SMS, video and monitor performance live as Atlas keeps refining the targeting.

    Orchestrate omnichannel content and targeting with EdgeIQ
    Ecosystem

    How EdgeIQ Powers the GalaxiQ Ecosystem

    EdgeIQ sits at the audience layer across GalaxiQ, translating raw behaviour into segments and activation context for faster, more coordinated growth.

    BrandForge

    Brand & Market Intelligence

    BrandForge passes brand parameters, SEO signals, and website analytics straight into EdgeIQ. This gives Atlas the brand and market context it needs to segment audiences accurately and recommend targeting that's aligned with who you are, not just what users do.

    Ideanise

    Content & Campaign Engine

    Ideanise feeds its AI content-generation parameters into EdgeIQ, so every targeted action email, popup, and video is built on the same creative engine. In return, EdgeIQ sends back real customer targeting insights, helping Ideanise know exactly what content to create, for whom, and when.

    InsightIQ

    Analytics & Decision Intelligence

    InsightIQ is the brain of GalaxiQ, central to all customer data. It passes customer trends and behavioural intelligence into EdgeIQ to sharpen segmentation and targeting. Every interaction EdgeIQ drives flows back into InsightIQ, continuously enriching it and making the entire ecosystem smarter.

    Aivora

    Customer Engagement & Support

    Aivora, GalaxiQ's customisable chatbot, sits front-facing on your website — picking up customer sentiment, requirements, and feedback in real time. That intelligence feeds into EdgeIQ to refine targeting and segmentation. In turn, EdgeIQ sends customer insights back to Aivora, making every conversation more informed and more personal.

    EdgeIQ is where the ecosystem comes together. It doesn't just target customers in isolation — it sits at the centre of GalaxiQ, taking in brand context from BrandForge, content intelligence from Ideanise, customer trends from InsightIQ, and real-time sentiment from Aivora, then feeding insights back to all four so every product gets smarter together.

    Features

    Powerful Features

    EdgeIQ is designed to move teams from discovery to action with less friction and more confidence.

    Atlas — AI Segmentation Agent

    Your always-on segmentation intelligence. Continuously analyses behaviour, momentum, and intent to build and refine audience segments in real time.

    Atlas AI segmentation agent analysing audience behaviour in EdgeIQ

    Plain-English Journey Builder

    Describe what you want to happen — Atlas designs the journey, the audience, and the trigger logic for you, no manual flowcharting required.

    Plain-English journey builder in EdgeIQ

    Personalised Targeting Engine

    For every segment, get ranked next-best-actions — Personalised Email, On-site Popup, SMS Nudge, Video Content — matched to intent and ready to activate instantly.

    Personalised targeting engine with next-best-actions in EdgeIQ

    Targeted Content Generation

    Generate multiple content variants — minimal, bold, image-led, dark theme — for every targeting action, then let Atlas auto-balance traffic across the best performers.

    Targeted content generation with multiple variants in EdgeIQ

    Omnichannel Orchestration

    Coordinate email, popup, SMS, and video from one canvas, with live status, traffic allocation, and one-click activation across every channel.

    Omnichannel orchestration across email, popup, SMS, and video in EdgeIQ

    Event Tracking Library

    Connect and monitor over 200 digital signals to identify customer behaviours that matter — e-commerce events, engagement signals with AI-estimated confidence and segment impact for each one.

    Event tracking library with digital signals and segment impact in EdgeIQ

    Ready to Experience EdgeIQ?

    Join thousands of teams already transforming their analytics workflow with the power of AI.

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